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Regaining Payment By Geting the Point

By Admin on 2016-10-11 15:55:22 posted in Trade Learning

Today, I will share you the story of Mr.K who has called in 300,000 final payments within 4 days. Come on! Let us come and see how can he do that!
Last October, K has made a deal with a Germany and come to agreement that buyer should pay the payment within 2 weeks after receiving the B/L, but 2 weeks later, K still didn't receive reply from customer. He thought he was an European businessman and had a good credit system, so he has been waiting for the payment. In the circle of analysis, K still couldn't find a good reason to ask his customer, because he had sent so many similar emails to him and they didn't work at all. As K had joined our group for many years, if he sends the urgent signal SOS, he would get help. So he tended to processor A for help, their conversations are as followed.
K:My customer chose the freight forwarding and the goods would reach the port 4 days later, but I haven't received the final payment yet and my customer said he had paid it, what happened? I don't receive the bank slip until now, if I need to ask my customer to make a statement of abandoning goods? (In other words, he is worried about the payment and the goods, he wants to resell goods to reduce some losses.)
How much is the final payment? Is it first time for you to cooperate with him? (It indicates that if there is more money and less cooperation involved, more risks he will take.)
K:It is our first business of 50,000 with him and it is a big company in German. I think their credit is reliable. But they have placed another order last weekend without deposit. They said they had paid it, but I didn't receive it 5 days later. They still didn't give the memo after my demanding for 4 or 5 times. (It means although Germany has a good credit, he is still under an unsettled state of mind.)
I think your customer will pay 10 or 15 days later after he receives the goods, because he wants to make sure their quality by himself. (As he has cooperated with German company HAMA before, he knows that they like to pay after receiving goods,but they still have a good credit, you need to find out a reasonable method to tackle the case according to the conversation with customer, customer's characteristic and psychology.)
Immediately, it dawned on k that he has found out a right point to talk with customer, that is the quality. K immediately took to collecting the orders around German, copied all B/L into PPT, added some relevant words on it and sent it to customer. Therefore, K successfully received the final payment of initial shipment and deposit of the second shipment. And his customer came to China to visit the cooperated factory.

Summary:
1.You need to make sure the credit of your customer before cooperation, so that you can avoid risks.
2.If your customer doesn't pay final payment, you can analyze the potential reasons and make some effective measures to resolve the problem.
3.It just has 50% of success rate to start a business in SOHO and you need to take risks, but you should have a try.
4.For all payment terms, you need to act according to your own ability, but not to take too many risks.
5.You can consult more experienced processors to gain some useful suggestions and solutions if you need help, which can avoid some unnecessary losses in critical moment.
In this field, the opportunity and risk will follow your whole life. So I hope all of you can try harder. Fighting!

Tags:

Payment

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B/L

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Customer

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